Pennsylvania’s medical marijuana retailers recorded more than $1.3 billion in sales last year despite hiccups and outages that operators say could be avoided if state-mandated track-and-trace software worked properly – or, at least, the way it’s supposed to by law.
While MJ Freeway merged with BioTrack last month under the new Alleaves brand, MJ Freeway continues to be Pennsylvania’s exclusive provider under a 2017 contract.
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But according to frustrated industry operators and at least one state lawmaker, MJ Freeway does not allow two-way API (application programming interface) with other state-approved software programs commonly used by marijuana businesses to manage inventory and sales.
That means the two software programs can’t communicate directly – and as a result, business must manually enter lab-testing, point-of-sale and other
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