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California Cannabis Retailer Faces Costly ADA and UCRA Claims

A recent lawsuit filed in California federal court serves as a good reminder to all our readers that it’s so important to be mindful of Title III of the Americans with Disabilities Act (the “ADA”). For the past several years, we’ve seen a steady flow of cases filed against cannabis companies for their alleged failures to run websites and point-of-sale terminals that interfere with a disabled person’s ability to access their products or services online. Under the ADA, “a business may have discriminated against handicapped individuals when they construct and maintain quote on quote architectural barriers which prevent disabled people from enjoying the business as any other person.”

The Complaint and allegations

Plaintiff Steven Moore (“Moore”) filed his Complaint in the Central District of California on February 26, 2023. The defendant is 1 Vertical Inc., who owns and operates a retail cannabis store named 420 Central in Santa Ana, California and website at www.420central.com. Moore has claimed that he, as a blind person, cannot use a computer without the assistance of screen-reading software, and that he has tried to visit the 420 Central website with a screen-reader to no avail. Moore claims he has “been denied the full enjoyment of

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