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From confusion to conversion: How behavioral science is reshaping cannabis retail

(This is a contributed guest column. To be considered as an MJBizDaily guest columnist, please submit your request here.)

Magnus Thorsson (Courtesy photo)

The cannabis industry doesn’t have a product problem — it has a communication problem. With so many products on the shelf and no consistent system to help consumers make choices, people are left overwhelmed, confused or misinformed. For wellness-curious consumers, this creates hesitation at the point of purchase and limits long-term engagement.

A science-forward Rhode Island cannabis startup is tackling this challenge head-on with an innovation in consumer-choice infrastructure: the Experience Framework, a modular, scalable retail system grounded in behavioral science. It’s not just smart — it’s proving to be good business.

What is the Experience Framework?

At its core, the behavioral framework is a simple but transformative idea: Organize cannabis by how people want to feel, not by

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